Waitlist Custom Orders

This process will be completed via email & all payments must be via Bank Transfer, PayPal or Local orders can pay with EFTPOS in person (please select preferred option on order form).

I will send you an invoice/quote via email and/or PayPal (depending on chosen payment method) once your order details have been finalised detailing your deposit and remaining balance.

All WCO items require a 50% NON-REFUNDABLE DEPOSIT to cover the cost of materials. This is required to be paid within 7-10 Business Days of receiving your invoice.

Payment of the non-refundable deposit indicates that you accept the Non-refundable deposit clause, and intend to pay the remaining balance upon completion of your order. Failure to pay the deposit within 7-10 Business days, indicates a cancelled order request. Unless, you email requesting to postpone your order; in which case, you will be moved down the que until your deposit has been paid. 

A deposit will ONLY be refunded if I am no longer able to complete your project, not for simple change of mind (extenuating circumstances will be evaluated on a case-by-case basis).

All Orders, no matter how I receive them, are completed in the order I receive confirmation to proceed (whether it be written confirmation for small orders, or deposit payments).
There may be a delay of a few days to a few weeks for me to complete your order depending on what you have requested.

 A rough estimate of completion will be provided when ordering. If you do have a date that you would like something completed by, please let me know in your order form and I will assess IF I can accommodate the request.

All items are shipped with tracking and you will be notified upon shipment of your order. This is usually completed within 3-5 business days of completing your order / and or final payment.

Any items over $100 will be provided with additional insurance at the cost of $2.50 per additional $100 of value.

Please complete the form below and I will respond as soon as I am able. Please remember, there is only ONE of me, and I am a Stay-At-Home mum of 4, so I may not respond straight away.